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Compare the market | A/B testing

2018-2019

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Brief

Explore the benefits of expanding usage of the Meerkats beyond advertising. Incorporating them further and further into the context of key journeys online.

Hypothesis

By provide the user with visual continuity between the advertising and online experience, the addition of personality into an otherwise dull process of comparison/managing finance or of general signposting of important information/new functionality.
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To create innovative and engaging ways to incorporate the meerkats into the Compare The Market comparison form, without disrupting the user's journey.

My role

I created two editions; The Gold Edition showed a more interactive approach, combined with wit and humour, whilst the Bronze Edition incorporated Sergei as a helper as the form progresses.
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Once designed, I built the concepts in Axure, ready for user testing.
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Results: Both Bronze and Gold Edition were favoured, providing comfort and reassure. As well as aiding users in completing the journey; ease of use, right choice, task completion.
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Bronze was favoured in the end due to ease of build and didn't distract the user from their task.
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Gold Edition

Bronze Edition

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Control

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